FAQs2020-06-07T19:52:17-05:00

FAQs

If you have a question, please check out our FAQs below.

What is your return policy?2020-06-03T20:29:10-05:00

We do not offer returns or refunds on any of our products.

What are my options for delivery, pick up, and shipping?2020-06-03T20:24:10-05:00

We currently have 3 options for shipping/delivering your products. For those in the 77584 zip code, we are offering porch delivery. We will deliver your order straight to your porch for a flat fee of $3.00. This is the delivery fee and not a tip for your delivery driver. If you wish to add a tip, you may do so on the checkout page.

We also offer local pick up as an option. Pick ups can be made on Tuesdays and Thursdays. On Tuesdays we will be in the PJ’s Coffee Parking lot from 12:00-3:00 and in the Dream Dinners Parking lot from 3:30-6. On Thursdays we will be in the Dream Dinners Parking lot from 12:00-3:00 and at PJ’s Coffee from 3:30-6:00. These times and locations are subject to change as we grow and learn our customer needs.

We can also ship items. Currently we are only offering flat rate shipping of $15.05 via USPS mail. Again, as we grow and learn more about our business needs, we will be adding additional shipping methods.

How long will it take to get my order?2020-06-03T20:27:40-05:00

For our art kits, we will typically have your order ready to ship, be picked up or delivered within 2 days of your order. Canvas art kits that are pre-drawn will be shipped or delivered within 3 days of your order.

If you are ordering kits for an art party, we require 10 days to assemble the art kits- so be sure to plan ahead!

Don’t see your question answered here? Send us your question below.

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